ON-LINE CARD ™ Questions & Answers

Shall I pre-launch ON-LINE CARD ™ before Log-in? – NO!

You do not need to launch ON-LINE CARD ™ Application before you are attempting log-in to secure zone of Merchant’s web-site, - application will launch automatically and prompt you for CVC (Card Verification Code). However you need to launch the card to see your statements and perform other functions like ‘Re-loads’ or Maintenance on secure ‘Cardholder Services’ web-site of our Service.

Why? Because ON-LINE CARD ™ Software is integrated with the browser, for your convenience.

What if I enter wrong CVC several times? – Your card will be suspended.

We are doing our best to protect you from fraud even if your computer by some accident would get compromised! Nobody except you knows the CVC (Card Verification Code) of your card if you keep it secret, attempts to guess this code will lead to immediate card suspension and will not give the intruder access to your data or money. We apologize if this will cause you any inconvenience, but this is a part of our care about your security and confidence!

Note: CVC and PIN in our Service work exactly as in ATM machines; your card gets suspended if you enter a wrong PIN several times. See also ‘How do I unblock my card?’ topic.

I don’t want to reveal any Data to this Merchant! – Cancel the log-in!

Please cancel the log-in procedure if you do not want any data marked as ‘May be revealed’ to be disclosed to the party listed on the same page during log-in. This may not be the end of your log-in, some Merchants will let you access an incomplete version of a premium part of their web-sites.

Note: it is a corner-stone of our policy, to ask for an express consent of customer if any Data or it’s part may become available to any third party as a result of customer's activity. We respect your privacy, do understand how harmful any abuse of your data may be and take all possible steps to keep all data under your complete control.

When Should I Launch ON-LINE CARD ™?

No. You do not need to launch the ON-LINE CARD ™ Application before you are attempting a log-in to the secure zone of a Merchant’s web-site, - the application will launch automatically and prompt you for CVC (Card Verification Code). However you need to launch the Application to see your statements and perform other functions like ‘Re-loads’ or Maintenance on the secure ‘Cardholder Services’ web-site of our Service.

Why? Because the ON-LINE CARD ™ Software is integrated with the browser, for your convenience.

What if I enter wrong the CVC several times?

Your card will be suspended. We're doing our best to protect you from fraud even if your computer is compromised! Nobody except you knows the CVC (Card Verification Code) of your card if you keep it a secret, attempts to guess this code will lead to immediate card suspension and will not give the intruder access to your data or money. We apologize if this causes you any inconvenience, but this is a part of our concern about your security!

Note: The CVC and PIN in our Service work exactly like ATM machines; your card gets suspended if you enter the wrong PIN several times. See also ‘How do I unblock my card?’ topic.

I don’t want to reveal any Data to this Merchant!

Please cancel the log-in procedure if you do not want any data marked as ‘May be revealed’ to be disclosed to the party listed on that page during the log-in. This may not be the end of your log-in, as some Merchants will let you access an incomplete version of a premium part of their web-sites.

Note: It's a corner-stone of our policy to ask for your express consent if any customer Data may become available to any third party as a result of any activity. We respect your privacy, we understand how harmful any abuse of your data may be and we encourage everyone to take all possible steps to keep all of your data under your complete control.